Job Description
Company Description
Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. Among its many highlights will be a fun water park and an exclusive private beach.
The resort will host guests in 247 residential units, including 174 rooms and 73 villas with a Club Prive lounge, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar.
Other amenities are to include a central ballroom for events, meeting rooms, a fitness centre, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
How will your day be…
Reporting to the General Manager, the Director of Revenue Management is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotels. Additionally, the Director of Revenue is responsible for ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotels. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.
Here are some of the responsibilities that await you;
Planning & Organizing:
– Maximizes hotels RevPAR through a thorough understanding of all booking channels and management of inventory and rate therein.
– Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
– Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
– Liaise with Sales, Reservations and Front Office to ensure yield and revenue management principles are understood and followed
– Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
– With rate integrity a cornerstone of our pricing strategy, the DRM will maintain rates which promote integrity and which protect the order of long-term customer value.
– Works with Director of Sales & Director of Marketing & Communications to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
– Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly.
– Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
– Completes all rooms and revenue forecasting to accurately project unconstrained demand using Demand Analysis Strategy (DAS).
– Works with DOS and Sales Team members to encourage strategic selection of the right piece of business.
– Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
– Conduct regular audits of GDS, SellWeb, MFR, Hotel Internet Site, IMM and ODD sites to ensure accuracy in hotel information, rates, packages and availability.
– Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.
– Prepares materials for the weekly Revenue Management Meetings and follows the Hotel guidelines for meeting content.
– Prepares timely revenue summaries as required by the RM Team.
– Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel RM strategies and understand their role in the plan.
– Adhere to all Hotel Environmental and Health & Safety policies and procedures.
– Provides training to Reservations and Front Desk employees on up-selling and negotiating techniques.
– Provides a professional image at all times through appearance and dress.
– Follows company policies and procedures
What are we looking for….
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.
Qualifications