Director of Catering and Conference Services
Job Description
About TSG (Talent Search Group)
Talent Search Group (TSG) is the most local recruitment influencing entity in terms of partnering with very prestige’s organizations “Government”, “Semi governments” and "First class international institutions” with regards to engineering and infrastructure business within the Saudi Market such as AECOME (USA), Egis (France), Proger (Italy) etc,
Saudi Arabia is going through transition period in all aspects , hence this will reinforces the needs for undertaken projects that will contribute in serving the economic development and expected to increase the Saudi GDP by multi-label hundreds of $ billions per year. The strategy covers encompass several new established Cities, including major luxury tourism destination and international airports, hotel brands, resorts and etc upon completion through partnering with the leading global consulting.
Furthermore, we would like to announce that Talent Search Group (TSG) has been officially, signed and allocated several recruitment and hiring projects with Saudi governments semi-governmental (Key Projects; Mega and Giga) and leading and world’s trusted construction engineering, operating and infrastructure consulting firms.
So we are continuously thriving to achieve 2030 Saudi vision through finding the right talented candidates across the globe. This collaboration includes different complex entities, for example but not limited to, Ministries, Leading Funds, Governmental Companies, Commissions and Authorities, leading and international organizations.
"We always focus on cultivating professional relationships, networking, and attention to detail, which has greatly contributed to our success.
On a behalf of high-profile client, we are looking for outstanding Director of Catering and Conference Services to hire urgently, it is preferable to have work experience in Saudi Arabia or GCC.
Summary:
As Director of Catering & Conference Services, you are an ambassador for our exceptional offerings. You will lead the Event Sales & Conference Services department and liaise between multiple departments to meet the needs and exceed the expectations of our clients.
Job Duties:
• Research the competitive catering environment to define potential sources of Catering business and to determine the strengths and weaknesses of competitors
• Standardize forms, policies and procedures
• Participation in Budgets
• Centralize and Structure Group Reservations Department
• Training for Group Reservations
• Coordinate Group Pickup Meetings with regards to room blocks and attrition.
• Forecasting of group rooms
• Manage the Hotels Corporate Accounts
• Structure and obtain Conference Management
• Implement training for Conference Management
• Implement training for all Conference Managers
• Develop annual Catering sales plans to attract specific customer segments
• Personally sell and coordinate the sales efforts of all Catering department Staff
• Analyze Catering sales performance and financial results to further refine the hotel’s Catering sales strategy
• Prepare annual department budget and mange department costs, updating budget if operational forecasts change significantly
• Evaluate changes in guests needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns
• Evaluate individual employee performance, determining improvement and training needs and requirements for advancement
• Oversee and support the functions of Catering and Conference Managers in the preparation, planning, and servicing of their accounts
• Personally manage all high level VIP group business
• Meet with association executives, meeting planners, and other convention officials to finalize plans concerning meetings, food and beverage functions, and recreational activities
• Provide personal attention to clients from the time group is classified as definite until the bill is paid to ensure total guest satisfaction of group needs
• Maintain group assignment book to ensure fair and appropriate distribution of groups to Conference Management Staff
• Oversee the food and beverage management responsibilities of sales Access Managers
• Participate in the creation of banquet menus
• Distribute Banquet Event Order and group resumes information about assigned groups’ function plans
• Oversee Destination Service Managers as appropriate to property
• Schedule and coordinate pre-convention briefing sessions with assigned groups and appropriate hotel departments to review all details and record any last minute changes
• Check all functions daily, meeting the specifically assigned clients every day
• Be available to clients for any last minute needs
• Greet convention representatives upon arrival to the hotel
• Ensure that the times and locations of meeting events are posted daily in appropriate areas and on daily event sheets
• Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures
• Schedule and coordinate a post-convention briefing between convention representatives and property department head to critique events and services
• Discuss the group’s plans for future events, encouraging rebooking’s
• Research, prepare, and monitor yearly Conference management budget and forecast
• Conduct bi-yearly cost comparisons of the hotel’s convention services vs. those of the competition
• Attend all meetings as appropriate: staff, department, food and beverage, sales, Banquet Event Order, pre-convention, and post-convention
• Ensure that the Catering and Conference Management department builds good relationships with other hotel departments, employees, and outside vendors and agencies
