Digital Account Manager

Job Description

<p><strong>Grommerce Agency</strong> is A SAUDI fast-growing digital marketing agency that specializes in SEO and content marketing is looking for an experienced Digital Account Manager to join our team and help us deliver high-quality to our clients.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.</li><li>Create a customer account on the Notion platform.</li><li>Creating WhatsApp Groups and adding the client to follow up work on it.</li><li>Responsible for achieving the project’s results and fully supervising all the processes that lead to this.</li><li>Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.</li><li>Ensure that all access permits are taken to the customer’s advertising and social media accounts</li><li>Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client</li><li>Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.</li><li>Work to achieve the digital goals agreed upon with the client.</li><li>Sending periodically weekly reports of the work done on the customer’s store on WhatsApp Group</li><li>Sending monthly reports as a document showing all the tasks and achievements during the month</li><li>Creating &amp; Sending the invoices to the customer and following up on payment</li><li>Conducting periodically meeting with the client and responding to his questions</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>Bachelor’s degree.</li><li><strong>Experience 2:4 Years as a Digital Account Manager/Executive.</strong></li><li><strong>Digital Marketing Agencies Experience is a Must.</strong></li><li><strong>Experience in using Account Management CRM Software (Notion, HubSpot, etc…).</strong></li><li><strong>KSA Clients Experience is Preferred.</strong></li><li>Excellent Handling, Problem Solving, Account Management Skills.</li><li>English language intermediate, as a minimum required.</li><li>Able to work/learn in a fast-paced environment.</li><li>Able to work in teams.</li></ul>