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<strong>Role Purpose<br><br></strong><em>The purpose of this role is to design, test and maintain softwareprograms for operating systems or applications which needs to bedeployed at a client end and ensure its meet 100% quality assuranceparameters<br><br></em><strong>Do</strong><ul><li><strong>Instrumental in understanding the requirements and design ofthe product/ software</strong></li><ul><li>Develop software solutions by studying information needs,studying systems flow, data usage and work processes</li><li>Investigating problem areas followed by the software developmentlife cycle</li><li>Facilitate root cause analysis of the system issues and problemstatement</li><li>Identify ideas to improve system performance and impactavailability</li><li>Analyze client requirements and convert requirements to feasibledesign</li><li>Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements</li><li>Conferring with project managers to obtain information onsoftware capabilities</li></ul><li>Perform coding and ensure optimal software/ moduledevelopment </li><ul><li>Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposedsoftware</li><li>Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, andexecuting these cases</li><li>Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.</li><li>Analyzing information to recommend and plan the installation ofnew systems or modifications of an existing system</li><li>Ensuring that code is error free or has no bugs and test failure</li><li>Preparing reports on programming project specifications,activities and status</li><li>Ensure all the codes are raised as per the norm defined forproject / program / account with clear description and replicationpatterns</li><li>Compile timely, comprehensive and accurate documentation andreports as requested</li><li>Coordinating with the team on daily project status and progressand documenting it</li><li>Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders</li></ul><li>Status Reporting and Customer Focus on an ongoing basis withrespect to project and its execution</li><ul><li>Capturing all the requirements and clarifications from theclient for better quality work</li><li>Taking feedback on the regular basis to ensure smooth and ontime delivery</li><li>Participating in continuing education and training to remaincurrent on best practices, learn new programming languages, and betterassist other team members.</li><li>Consulting with engineering staff to evaluate software-hardwareinterfaces and develop specifications and performance requirements</li><li>Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code</li><li>Documenting very necessary details and reports in a formal wayfor proper understanding of software from client proposal toimplementation </li><li>Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc</li><li>Timely Response to customer requests and no instances ofcomplaints either internally or externally<br><br></li></ul></ul><strong><em>Stakeholder Interaction<br><br></em></strong><strong><em>Stakeholder Type<br><br></em></strong><strong><em>Stakeholder Identification<br><br></em></strong><strong><em>Purpose of Interaction<br><br></em></strong><strong><em>Internal<br><br></em></strong><em>Lead Software Developer and Project Manager<br><br></em><em>Regular reporting &amp; updates<br><br></em><em>Software Developers <br><br></em><em>For work coordination and support in providing testing solutions<br><br></em><strong><em>External<br><br></em></strong><em>Clients<br><br></em><em>Provide apt solutions and support as per the requirement<br><br></em><strong> <br><br></strong><strong> <br><br></strong><strong>Display<br><br></strong><em>Lists the competencies required to perform this role effectively:</em><ul><li><strong>Functional Competencies/ Skill</strong></li><ul><li>Leveraging Technology – Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization – Competent</li><li>Process Excellence – Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk – Expert</li><li>Technical knowledge – knowledge of various programminglanguages, tools, quality management standards and processes – Expert<br><br></li></ul></ul><strong><em>Competency Levels<br><br></em></strong><strong><em>Foundation<br><br></em></strong><em>Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.<br><br></em><strong><em>Competent<br><br></em></strong><em>Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.<br><br></em><strong><em>Expert<br><br></em></strong><em>Applies the competency in all situations and is serves as a guideto others as well.<br><br></em><strong><em>Master<br><br></em></strong><em>Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.<br><br></em><strong> <br><br></strong><strong> </strong><ul><li><strong>Behavioral Competencies</strong></li><ul><li>Formulation &amp; Prioritization</li><li>Innovation</li><li>Managing Complexity</li><li>Execution Excellence</li><li>Passion for Results<br><br></li></ul></ul><strong>Deliver<br><br></strong><strong><em>No.<br><br></em></strong><strong><em>Performance Parameter<br><br></em></strong><strong><em>Measure<br><br></em></strong>Continuous Integration, Deployment &amp; Monitoring of Software<br><br>100% error free on boarding &amp; implementation, throughput %,Adherence to the schedule/ release plan<br><br>Quality &amp; CSAT<br><br>On-Time Delivery, Manage software, Troubleshoot queries<br><br>Customer experience, completion of assigned certifications for skillupgradation<br><br>MIS &amp; Reporting<br><br>100% on time MIS &amp; report generation<br><br>Data Science