Job Description
<p>Anywr, leader in professional Talent mobility since 2012, recruits, supports internationally, and trains talents for companies around the world. We provide innovative responses to talents in their mobility and professional flexibility projects via a unique choice of legal solutions (freelancing, wage portage, direct recruitment, interim, etc.).</p><p><br></p><p>With 23 agencies in 16 countries, Anywr benefits from an expert and global presence and is selected among the 120 most promising startups in France. We are developing recognized expertise in the recruitment of rare talents in tight sectors (IT and medical in particular).</p><p><br></p><p>We are currently seeking for a Service Delivery Manager ( H/F) in order to join our teams in Tunis and support our client’s activity.</p><p><br></p><p><br></p><p><strong>What you’ll do:</strong></p><p><br></p><ul><li>Managing Technical Operations with onsite team members and offsite Centralised Technical Operations.</li><li>Be responsible for all Tech Ops activities for the customer.</li><li>Collaborate with GCS and Centralised Tech Ops Team on various CVM Actionable.</li><li>Providing consultation to Customer, Engg, and Support teams on various requirements.</li><li>Handling customer meetings & weekly Governances</li><li>Understanding new requirements for CVM products.</li><li>Collaboration with customers for scoping of CRs</li><li>Collaboration with various engineering teams for technical solutions, effort and plan</li><li>Collaboration with BD for Technical Proposals for RFP, Non-RFPs, CRs, Applications, hardware upgrades, and migration/replacement proposals.</li><li>Creating high-level project plans for RFPs, CRs, and Applications</li><li> Creating Migration Strategy, scope, and plan</li><li>Defining Project deliverables, acceptance, and exit criteria for projects</li><li>Defining project deliverables</li></ul><p><br></p><p><br></p><p><br></p><p><strong>Who you are:</strong></p><p><br></p><ul><li>8+ years of experience and strong understanding of Customer Value Management ;</li><li>Hardware and solutions expertise</li><li>Know how technologies like Linux, Kafka, Postgress, Oracle, Tomcat</li><li>Expertise in handling application and database security is preferred</li></ul><p><br></p><p><br></p><p><strong>Work environment :</strong></p><ul><li>Permenant contract.</li><li>International context</li><li>Remuneration according to experience + interesting package</li></ul>