Customer Services Executive

Job Description

Urgently looking for Customer Service Executives and need to hire as soon as possible with the following capabilities:

• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
• Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

• Proven customer support experience.
• Adept in using customer relationship management software to offer the best client services.
• Proficient in answering phone calls with professional etiquette and a friendly tone.
• Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
• Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
• Well-versed in handling digital tools and modern computer hardware.

Interested candidates must be in UAE.