Customer Service Representative – English Account

Job Description

<p>We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.</p><p><br></p><p><strong>Requirements:</strong></p><p><br></p><p>1. Excellent verbal and written communication skills</p><p>2. Strong problem-solving and decision-making abilities</p><p>3. Ability to handle challenging customer interactions with empathy and professionalism.</p><p>Proficiency in using computer applications and systems.</p><p>4. Ability to work in a fast-paced and dynamic environment</p><p><br></p><p>Previous customer service experience is not required. </p><p><br></p><p><strong>Salary and Benefits:</strong></p><p><br></p><p>1. Net salary range: 7,000 to 11,500 EGP. It depends on your English level. </p><p>2. Lavish monthly bonus and overnight allowance</p><p>3. Comprehensive medical and social insurance coverage</p><p>4. 9-hour workday with a 1-hour break and 2 days off per week</p><p>5. Annual competitions with travel opportunities</p><p><br></p><p>Join our team and become part of a company that values its employees’ growth and fosters a supportive work environment. Apply now to embark on an exciting career journey with Sutherland!</p>