Customer Service Representative – English

Job Description

<p><strong>Job Summary:</strong></p><p>We are looking for a Customer Service Representative who enjoys interacting with people and is dedicated to resolving issues proactively. Your primary responsibilities will involve communicating with customers through phone, email, and chat. Additionally, you will collaborate with internal departments to ensure customer needs are met, and assist with data entry tasks.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Communicate with customers via phone, email, and chat in a friendly and professional manner.</li><li>Provide accurate and helpful responses to customer questions regarding products, pricing, and availability.</li><li>Collaborate with internal teams to address customer needs and resolve any issues promptly.</li><li>Maintain accurate records by performing data entry tasks efficiently.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Fluent in English</li><li>1-3 years of relevant work experience in customer service.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal skills.</li><li>Ability to multitask, priorities work, and stay organised.</li></ul><p><br></p><p>If you are passionate about delivering exceptional customer service and enjoy engaging with people, we would love to hear from you. Join our team and help us turn customers into enthusiastic advocates of our brand.</p>