Customer Service Representative

Job Description

<p><strong>WHO AND WHAT IS FOODOMARKET?</strong></p><p>Foodomarket was launched in 2017, A pioneer online agro-market, exclusively created for professionals. It’s unboundedly open to all active parties in the field (Mass-producers, wholesalers, Suppliers) allowing a vast variety of products and competitive, negotiated prices.</p><p>The customer has the liberty to compare the prices, fresh products are one click away from getting delivered to their doorstep the next day.</p><p>We’re aiming to revolutionize the professional purchase process of agro-foods.&nbsp;<strong>Our goal&nbsp;is to develop the biggest international virtual agro-market.</strong></p><p><br></p><p>We are already active and running in France, Belgium, the UK,&nbsp;and the US</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Job Description:</strong></p><p>Surrounded by the sales team, your mission is to ensure full customer satisfaction, bring new clients, and manage their accounts. Hence you will be assigned the following:</p><ul><li>Importing new customers as well as ensuring FoodoMarket is a recommended experience among their neighboring businesses.</li><li><strong>Cross-selling</strong>&nbsp;<strong>and up-selling</strong>.</li><li>Managing the customers’ needs, concerns, and troubles.</li><li>Building and maintaining strong, long-lasting customer relationships</li></ul><p><br></p><p><strong>What we’re looking for:</strong></p><ul><li>Being entitled to a university degree, Bachelor<strong>,</strong>&nbsp;+3 years of higher education as a minimum.</li><li>Excellent<strong>&nbsp;English</strong>&nbsp;communication skills</li><li>You master negotiation and sales techniques.</li><li>You are a great listener with empathetic qualities.</li><li>You are goal–oriented and strive to please customers.</li><li>You are comfortable with receiving and making phone calls daily</li><li><strong>You are open to learn and willing to evolve.</strong></li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>What we offer to our collaborators:</strong></p><ul><li>A monthly fix salary + uncapped commission</li><li>The advantage of Sodexo coupons starting from the 3rd month of activity.</li><li>The potential of rapid-Evolution within a renowned French enterprise</li><li>Atypical and commodious workspace.</li><li>An entrepreneurial and empowering environment with total independence.</li></ul>