Customer Service Representative

Job Description

<p>We are a fast-growing accounting software company seeking a creative and dedicated Customer Service Representative to join our exceptional team. If you possess effective communication skills and the ability to interact with customers kindly and professionally, we welcome you to join us.</p><p>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Communicate with customers via phone and email to provide support and resolve issues.</li><li>Provide technical information and guidance on our products.</li><li>Follow up on inquiries and complaints, working towards quick and efficient resolutions.</li><li>Record and document all correspondence with customers accurately.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Previous experience in customer service or a similar role.</li><li>Excellent communication skills and the ability to handle customers with kindness and professionalism.</li><li>Basic knowledge of accounting software or a willingness to learn and develop in this field.</li></ul>