Customer Service Representative

Job Description

<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.</p><p>Responsibilities:</p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Respond promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li></ul><p>Requirement:</p><ul><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul><p>For More +971-561812738</p>