Customer Service Assistant

Job Description

<p>Are you looking for an opportunity to kickstart your career?&nbsp;</p><p><br></p><p><br></p><p>We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Assistant where you can gain valuable experience and skills.</p><p>This is your chance to learn, grow, and become a valuable member of our team. Don’t hesitate; apply now!</p><p><br></p><p><br></p><p>**Main Responsibilities</p><p><br></p><p><br></p><p>answers customers’ inquiries via chat, email, and social media.</p><p>builds customer interest in the services and products offered by the company and offers cross-selling and/or up-selling of the company’s products and services.</p><p>notifies the appropriate concerned person when issues or problems arise in order to take proper action on the spot.</p><p>maintains the required knowledge level of the company’s products and services and sticks to the agreed-upon formal information sources to ensure delivering full and accurate information to the customer.</p><p><br></p><p><br></p><p>**Requirements:</p><p>Fresh graduate (0–1 year of experience).</p><p>Computer skills (Excel, Word, PowerPoint).</p><p>Basic understanding of the customer service field.</p><p>Exceptional command of the English language, (writing, speaking and listening).</p><p><br></p><p>Please note:</p><p><br></p><ul><li>There will be a three month probationary period and after your performance is evaluated, you will start as an official member of the team</li></ul>