Customer Service Agent
Job Description
Customer Service Agent
Skills
Key Accountabilities
- Passion for Delivering Best In Class Service Experiences
- Drive for results
- Action Orientated
- Customer Service Orientation
- Team player
- Attention to Detail.
- Quick learner
- Problem solver
- Ability to multi-task, prioritize, and manage time effectively
Other Accountabilities
- Expert level written and verbal communication skills.
- Proficient in Microsoft office suite (Word, Excel and PowerPoint)
- Fluent in English, Arabic is a plus
- Proven customer support experience or experience as a Client Service Representative
- Strong client contact handling skills and good listening skills
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
Education
- Bachelor degree or equivalent
