Customer Service Agent

Job Description

Our client is into Automobile Industry. They are now looking for a Customer Service Agent to join them.

Roles & Responsibilities

• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Benefits

• Air ticket
• Insurance

Skills

Preference

• Immediate Joiners
• Visit Visa Holders

Qualifications

• Excellent communication and presentation skills
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively