Customer Operations Support

Job Description

<p>Our client, one of the leading international operators in the regulated gaming sector, is seeking for an <strong>Customer Operations Support</strong> for their newly established hub in Tunis.</p><p><br></p><p><strong>What you’ll do:</strong></p><p><br></p><p>▪ You will You will assist in the formulation of targets for individuals.</p><p>▪ You will answer questions from staff and provide guidance and feedback.</p><p>▪ You will anticipate escalation and take over calls when needed.</p><p>▪ Keep management informed on issues and problems. Devise ways to optimize procedures and keep staff motivated.</p><p>▪ Keep management informed on issues and problems.</p><p><br></p><p><strong>Who you are: </strong></p><p><br></p><p>▪ You have 1+ year experience in the role.</p><p>▪ You will assist in the formulation of targets for individuals;</p><p>▪ You will answer questions from staff and provide guidance and feedback;</p><p>▪ You will anticipate escalation and take over calls when needed;</p><p>▪ Devise ways to optimize procedures and keep staff motivated;</p><p>▪ Keep management informed on issues and problems.</p><p>▪ You are responsible and organized, respectful and respectable towards your team.</p><p><br></p><p><strong>Work environment:</strong></p><p><br></p><ul><li>Our client is a growing company that actively creates opportunities for young people, with a strong focus on training.</li><li>International and multicultural environment</li></ul><p><br></p><p><br></p><p>If you recognize yourself in this profile, please do not hesitate to contact us. We are looking forward to discussing with you! 💬</p>