Customer Happiness Representative

Job Description

<strong>Job Title: </strong>Customer Happiness Representative<br><br><strong>Location:</strong> Dubai<br><br><strong>Experience:</strong> – 2-3 Years<br><br><strong>Education: </strong>Bachelors<br><br><strong>Language: </strong>Required excellent in English and Arabic<br><br><strong>Skills</strong>: Customer service<br><br><strong><u>Job Description<br></u></strong><ul><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits</li><li>Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.</li><li>Troubleshoot problems and drive resolutions</li><li>Collect prompt and accurate customer feedback</li><li>Be the Top of Mind in Communication</li></ul>