Customer Development Academy – CSP Specialist (1 year project)

Business & Product Management
Algeria 🇩🇿
October 2, 2023

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Job Description

Company Profile:

At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.

We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.

Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do – every small thing counts.

Job Scope:

The CCD assistant is fully empowered in implementation of customer marketing plan that supports the objectives of our brands and company volume delivery.

He executes the brand/category activities for Customer/Channels based on the Customer Marketing Plan defined every year.

Roles & Responsibilities

The role of CCD assistant is crucial in the excellent implementation of activity plans at the customer level, in cooperation with the Modern Trade supervisor & Sales team, defined by below actions:

  • Monthly Price Check in all channels: MT, Retail, WS, needs to be shared Wk4 of the month.
  • Monthly competitors review needs to be shared Wk1
  • Ensures all information is available to plan and execute promotions in all channels
  • sales analyses and plans post Evaluation M+1
  • Prepare CAR presentation Wk1 of the month.
  • Follow secondary sales and achievement vs Target on daily basis
  • Prepare landing by week before WORM and contribute on WORM weekly meeting.
  • Prepare and manage Quota for necessary situations
  • Define and implement Trade activities (Activations, Promotions, Packs), ensure daily follow up and Post Evaluation.
  • Ensure Perfect execution of activations for all channels.
  • Ensure execution for trade activities
  • Manage and implement HC events
  • Supports Launch of innovations and follow up: Customer presentations, launch events, materials, Product Samples, trade plans, activations.
  • Manage Gifts distribution, and discharge.
  • Prepare sales Plan and communication for Sales team

Key Competencies & Skills:

  • Strong analytical and numerical skills;
  • Accountability and responsibility;
  • Bias for Action in a constantly changing environment
  • Structured verbal and written communication;
  • Open personality, is a team player;
  • Excellent communication Skills
  • Reactivity and ability to deliver within stretched deadlines
  • Resilience

  • University degree;
  • Minimum 4-5 years’ track record in trade marketing / customer development / marketing;
  • Excellent command of English & French languages
  • IT proficiency
  • Sales Oriented
  • Excellent communication Skills
  • Pack Office (Mainly Excel, Power BI & Power Point)

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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