Customer Delivery Senior Project Manager_VOIS
Job Description
<strong>Job Description<br></strong><strong>Role Purpose: <br></strong>The Customer Delivery Senior Project Manager is responsible for leading the delivery of large customer-facing projects across multiple domains on behalf of Vodafone’s Enterprise Customers. The role involves leading complex multi-party teams and typically encompasses complex and bespoke solutions for Vodafone customers that aim to transform up to two IT solutions within a single project scope, usually across multiple countries within a region. The role reports to the Agile Portfolio Lead or Program Manager, depending on the delivery structure.<br><br><strong>Key accountabilities and decision ownership:<br></strong>Vision, Planning and Control<p><br></p>Organization and Leadership<p><br></p>Quality Assurance and Reporting<p><br></p><ul><li> Ensure quality assurance standards are applied across project workstreams </li><li> Ensure suitable project status reporting mechanisms are put in place </li></ul><p><br></p>Risk, Issue, and Change Management<p><br></p>Financial Management – Benefits, Commercial, Partner & 3rd Party Management<br><br><strong>Core competencies, knowledge and experience:<br></strong><ul><li> Typically, 4 years of relevant experience in end-to-end managing major complex customer projects delivery in the ICT field </li><li> Actual hand-on experience in Agile project management delivery frameworks, contributing to and supporting release planning, facilitating Scrum of Scrums, Roadmap Updates, and shepherding the Communities of Practice </li><li> Able to respond positively and convincingly to constructive challenge from the team and oversee the management of any issues with poor performance </li><li> Create and manage high performing cross-functional teams to deliver against agreed plans to the customer </li><li> Able to deliver confident and engaging presentations at the most senior level, drawing on a range of communications techniques to adapt to challenging situations and audiences </li><li> Provides interface with other areas of business to ensure departmental knowledge is shared and obtained <br><br></li></ul><strong>Must-Have Technical/Professional Qualifications:<br></strong><ul><li> Fluent English is a must</li><li> C level Spanish /Italian/German is a plus</li><li> Prince 2 Practitioner /PMP or PMI-ACP. SAFe Agilist (Scaled Agile) </li><li> Proven experience of concurrently agile management of multiple projects of differing size and complexity to meet business expectations and deliver results </li><li> Proven ability to build relationships and influence at all levels internally and externally </li></ul><p><br></p>#movewithus #_VOIS<br><br><strong>Not a perfect fit?<br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
