Customer delivery Associate PM_VOIS

Job Description

<strong>Job Description<br></strong><strong>Role purpose: <br></strong>The Associate Project Manager provides project or programme support and administration function, to customer facing project, programme and managers, which enables the project or programme manager to deliver a wide range of customer facing solutions and services to our Enterprise customers.<p><br></p>The Associate Project Manager is customer facing for standard / simple end to end delivery with direct relationships with the customer.<br><br><strong>Key accountabilities and decision ownership:<br></strong><ul><li> Creates and executes project work, in a (virtual) cross-functional project team; plans and revises as appropriate to meet changing needs and requirements </li><li> Coordinate projects with multiple functions and / or work streams by applying project management methods, best practices </li><li> Ensures responsibilities, activities and deliverables are clear and documented for each resource allocated to a project</li><li> Ensures project documents are complete, current, and stored appropriately</li><li> Document processes, create process descriptions and work instructions<br><br></li></ul><strong>Core competencies, knowledge and experience:<br></strong><ul><li> Governance &amp; Reporting</li><li> Using appropriate Methodologies and Governance, to support the Project manager in delivering to Time, Cost and Quality. Must be able to assimilate multiple sources of information and report concisely to a range of stakeholders using appropriate methods </li><li> Integration – Tools, Systems &amp; Data</li><li> Providing high level support to the programme &amp; project teams in the appropriate application of various tools for example, MS Project, Excel, PowerPoint, Word, and SharePoint </li><li> Ensuring the integrity and accuracy of the data set for the programme or project is maintained </li><li> Business Skills and Attributes</li><li> Typically, 1-2 years of relevant experience in customer projects delivery in the ICT field </li><li> Experience of working in a challenging customer facing role, preferably delivery, with a good understanding of the process &amp; procedures needed to deliver standard services </li><li> Understands key issues dominating the industry </li><li> Builds relationships across relevant areas of the business </li><li> Knowledge of a customer environment would be preferable but not mandatory <br><br></li></ul><strong>Must have professional qualifications: <br></strong><ul><li> Fluent english is a must</li><li> C level Spanish /Italian/German is a plus</li><li> PRINCE2 foundation is a must</li><li> PMP Certificate is a plus</li><li> Strong Microsoft Office Skills (PowerPoint, Excel, Word, MS Projects, Visio) </li><li> Use project management tools to deliver a project including all project phases (Mobilization), Planning and Design, Implementation and Acceptance, and Closer</li><li> Knowledge in financial related matters like budgeting, forecasting, controlling </li></ul><p><br></p>#movewithus #_VOIS<br><br><strong>Not a perfect fit?<br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.