CRM MANAGER
Job Description
<br><p><strong><u>CRM & MIS</u></strong></p><p>o Leads quality check </p><p>§ Qualified</p><p>§ Junk</p><p>§ Not qualified with proper reasons</p><p>§ Follow-ups data if old leads being recontacted</p><p>§ Missing notes against leads</p><p>o New user creation</p><p>o New lead status updates</p><p>o New features implementation (if any)</p><p>o Generating weekly report from CRM</p><p>To make a report of CRM which includes:</p><p><strong>Reportage: This will be the reported in Weekly and Monthly MIS</strong></p><p>· Total Sales</p><p>· Sales by category </p><p>· Sales by consultant and category </p><p>· Source</p><p>Write a summary on this, considering the TA</p><p>· Lead Generated</p><p>· Qualifies Leads </p><p>· Converted leads </p><p>Convolo audit</p><p>o Checking missed calls on weekly basis</p><p>o Checking inbound calls entered in CRM</p><p><strong>MIS </strong><strong>Reporting Per week, Per month.</strong></p><p> Assisting in finding solutions in tech related issues</p><p>o Hosting issue</p><p>o Domain issue</p><p>o Email issue</p><p><strong>Google Display network</strong></p><p>· Run all Google Ads, implement Performance marketing and TA correction.</p><p>· Co-ordinating with Google Team for enhancement and issue resolution.</p><p><span>· </span><strong>Report the results of Google Ads (Leads Generated and campaign performance) (PPT)</strong></p><p>· Campaigns performance review</p><p>§ CTR</p><p>§ Ad Spent</p><p>§ Conversions</p><p>§ Optimization score</p><p>§ Creating new ads </p><p>§ Conversion Tracking of landing pages</p><p>§ Goals tracking and fixes</p><p>o Ads strength review</p><p>o Optimizing ad copies</p><p><strong>MATCH KEYWORD ANALYSIS & CO ORDINATION FOR GOOGLE KEYWORDS BY THE COUNTRY</strong></p><p><strong><u>CPL: Referral Partnership Collaborations for lead generation</u></strong></p><p>o Approaching digital agencies for lead gen on commission basis</p><p>o Creating MOUs</p><p>o Relationship management</p><p>o Leads follow-up with consultants.</p><p> <strong>Sales Audit:</strong></p><p>· Mystery calling and report.</p><p> <span>Report of Mystery calling every 15 days </span></p><p> <strong>PR/ Events collaborations</strong></p><p><strong>Make a list of on ground Events for Business Link and get them approved for roll out.</strong></p><p>o Approaching event’s organizers</p><p>o Creating MOUs for partnerships</p><p>o Ensuring deliverables</p><p>o Registering Sir Hatem mainly</p><p>o Manage the and Co-ordinate the SEO and its implementation with the SEO specialist</p>
