CRM Executive
Job Description
<strong>NAOS Talents</strong> is seeking a <strong>CRM Executive</strong> to work with one of our clients. As a CRM Executive, you will be responsible for managing and maintaining the customer relationship management system to ensure effective communication with the clients. You will be responsible to:<p><br></p><ul><li> Set up, review, and proof email campaigns using a campaign management tool & email marketing platform.</li><li> Use segmentation techniques to select audiences to target emails to the right customers.</li><li> Analyze results from email marketing campaigns to improve key performance metrics (deliverability, open rate, click-through rate, sales).</li><li> Assist in planning and implementation of dynamic content.</li><li> Carry out competitor reviews to establish best-in-class email design and strategy.</li><li> Assist in the development of the automated eCRM plan.</li><li> Marketing Automation Journey building</li><li> Email Marketing Reporting</li></ul><p><br></p>The ideal candidate will have a strong understanding of CRM systems and strategies, as well as excellent communication and analytical skills. A Bachelor’s degree in Marketing or a related field is preferred, along with 2-3 years of experience in a similar role.<p><br></p>If you are a self-motivated individual with a passion for customer engagement and retention, we encourage you to apply for this exciting opportunity.
