Job Description
<p><span><span><span><span><span><strong><u><span><span>Us<br></span></span></u></strong></span></span></span></span><span><span><span><span><span><span>The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go. <br><br></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>We believe that “experience is everything”, resulting in our passion for creating unforgettable experiences for both our customers, partners and employees.<br><br></span></span></span></span></span></span></span></p><p><span><span><strong><u><span>The Credit Control Team <br><br></span></u></strong></span></span></p><ul><li><span><span><span><span><span>High level of cash-flow from customers</span></span></span></span></span></li><li><span><span><span><span><span>Reduction of outstanding debts</span></span></span></span></span></li><li><span><span><span><span><span>Accounts information and collection service is trustworthy, produced in real-time to internal and external customers</span></span></span></span></span></li><li><span><span><span><span><span>Customer’s satisfaction and retention (We are where you are, we understand local cultures and Processes)</span></span></span></span></span></li></ul><p><span><span><strong><u><span>The Credit Controller will… <br><br></span></u></strong></span></span></p><ul><li><span><span><span><span><span>Create procedures and policies that ensure timely payments while maintaining a high level of customer retention</span></span></span></span></span></li><li><span><span><span><span><span>Reconcile complex accounts that have been escalated from the AR team</span></span></span></span></span></li><li><span><span><span><span><span>Monitor debtor balances to ensure a reduction in debtors DSO</span></span></span></span></span></li><li><span><span><span><span><span>Ensure credit and collection policies and procedures are followed within your team</span></span></span></span></span></li><li><span><span><span><span><span>Liaise with customers, as well as internal personnel including the sales team</span></span></span></span></span></li><li><span><span><span><span><span>Prepare weekly receivables and lease ageing status report and submit to the management for review and action.</span></span></span></span></span></li><li><span><span><span><span><span>Monitor closed receivables, police cases, third party collections etc.</span></span></span></span></span></li><li><span><span><span><span><span>Open Debtor account with proper documentation.</span></span></span></span></span></li><li><span><span><span><span><span>Ensure that all invoices have been issued according to the agreement signed with the client.</span></span></span></span></span></li><li><span><span><span><span><span>Process credit notes as per to Department Rules.</span></span></span></span></span></li><li><span><span><span><span><span>Chase outstanding customer account and finalize the dues.</span></span></span></span></span></li><li><span><span><span><span><span>Attend customer queries on day to day basis.</span></span></span></span></span></li><li><span><span><span><span><span>Visit clients for accounts related issues as and when required to ensure smooth running of business.</span></span></span></span></span></li><li><span><span><span><span><span>Ensure that information is accurately allocated and entered into the system.</span></span></span></span></span></li><li><span><span><span><span><span>Daily and monthly invoicing for various revenue segments.</span></span></span></span></span></li><li><span><span><span><span><span>Proactively identify business improvement opportunities.</span></span></span></span></span></li><li><span><span><span><span><span>Ensure that the company service guarantees are met.</span></span></span></span></span></li><li><span><span><span><span><span>Communicate clearly and effectively with the team.</span></span></span></span></span></li><li><span><span><span><span><span>Check Credit records on database and maintaining and updating this database on a regular basis.</span></span></span></span></span></li><li><span><span><span><span><span>Have direct discussion with Sales managers and Country Manager regarding finance issue and keep them aware of financial matters with their clients.</span></span></span></span></span></li><li><span><span><span><span><span>Escalate issues to Credit Control Manager on a regular basis.</span></span></span></span></span></li></ul><p><br><br></p><p><span><span><strong><u><span>You’ll enjoy and succeed in this job if you have…. <br><br></span></u></strong></span></span></p><ul><li><span><span><span><span><span>Confidence to deal with a range of stakeholders (Internal & External Client)</span></span></span></span></span></li><li><span><span><span><span><span>Organizational skills</span></span></span></span></span></li><li><span><span><span><span><span>Problem solving skills</span></span></span></span></span></li><li><span><span><span><span><span>The ability to adhere to strict deadlines and ability to work under pressure</span></span></span></span></span></li><li><span><span><span><span><span>The ability to explain financial issues to others in a simple yet direct manner.</span></span></span></span></span></li></ul><li></li><p><span><span><u>Experience required<br><br></u></span></span></p><ul><li><span><span><span><span><span>Competency with large ERP systems</span></span></span></span></span></li><li><span><span><span><span><span>Strong analytical skills</span></span></span></span></span></li><li><span><span><span><span><span>Good communication skills</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with computer systems and complex databases.</span></span></span></span></span></li><li><span><span><span><span><span>Good numeracyskills</span></span></span></span></span></li></ul>