Job Description
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!
Role Purpose:
Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.
Accountabilities
Collection and Delivery
Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperworkβs avail and shipments in condition to travel in transit / deliver to customer
Reporting / Documentation
Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
Quality of Service
Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
Security
Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.
Sales and Customer Service
Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments
Sporh & SPR
Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.
YOUR PROFILE:
- Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
- Analyzes and resolves complex cross-functional issues.
- Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
- Typically requires BS/BA in related discipline and/or 10-15 years of experience in Ocean Freight Forwarding / Ocean carriers / high volume retailers with Ocean Freight business in the area of transportation, logistics or supply chain.
1- MAJOR CHALLENGES
Dealing with aggressive situations, traffics problems, collecting and securing cash collections.
2-DEGREE OF SUPERVISION
Courier Leader and Supervisors.
3- PERSON SPECIFICATION
3.1 Education
High Secondary Education.
3.2 Experience
- 2 years service based experience with valid driving license.
3.3 Technical Knowledge/Skills
- Good command of English
- Basic knowledge of vehicles and its associated operating techniques.
- Computer literacy preferable.
OUR OFFER:
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!