Counter Sales Associate

Job Description

Job Description – Counter Sales Associate (COU000137)
Job Description

Counter Sales Associate (
Job Number:

COU000137 )
Description

Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures

Take part in the opening and closing duties in compliance with the norms and internal procedures

Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager

Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book

Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager

Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display

Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe

Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards

Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers

Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

High School Degree

0 – 1 year of experience in customer service

Fluency in English

Analytical Thinking: level 1

Attention to details: level 2

Change and Adaptability: level 1

Cultural Awareness: level 1

Customer Focus: level 1

Planning and Organizing: level 2

Teamwork: level 2

Organization

: Paul Café
Primary Location

: Oman-Muscat City Center
Schedule

: Full-time
Unposting Date

: Ongoing