Core PS BO Manager

IT & Network
Saudi Arabia 🇸🇦
October 4, 2023
Full Time

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Job Description

• Handle Operation, Maintenance, Configuration and Administration of PS Core nodes (SAPC/vSAPC , SGSN-MME/vSGSN-MME, EPG/vEPG, PCC/AMF/SMF, PCG, IPWorks DNS, Cisco Router, Ericsson R6K router, Ericsson SSR router).
• Handle and resolve Customer issues.
• 24×7 On call support rotation inside the team.
• Develop & maintain solutions based on automation use case candidates.
• Investigate the possible source of problems.
• Improve and drive recovery processes.
• Provide domain expertise to domain support and automated operations team.
• Provide domain expertise to automation and analytics team to support analytics and automation use cases.
• Develop, maintain & improve automated Service Delivery methodologies.
• Perform trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
• Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the service.

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