Coordinator Marketing

Job Description

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary:

Your mission is to work closely with our Marketing Manager to ensure the execution of projects goes as smoothly as possible.

What’s On Your Plate:

• Help coordinate Digital & CRM campaigns with our local teams.
• Support the local marketing specialists for FV and NFV in scheduling, posting, and moderating their campaigns
• Responsible for brainstorming new engaging content for the social media platforms to raise the E.Rs
• Responsible for keeping track of all social media trends to make sure the brand hops on the major ones.
• Responsible for moderating the social media platforms and responding to the community in a timely manner to control and maintain a healthy response rate.
• Must keep taps on any issues that are escalated by the social community and escalate internally on an urgent basis to be ahead of a crisis curve.
• Handle the social media live coverage of any event that takes place
• Maintain strong connections and relations with contracted social media influencers and ensure their contracts are always valid and up to date.
• Prepare the following reports: Competitive landscape (Weekly), Social media weekly analysis report.

What Did We Order:

• 0-2 years of working experience in Marketing.
• Bachelor’s degree in marketing or equivalent. 
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
• Analytical and comfortable with numbers (Proficiency in MS Excel is a plus) 
• Fluent in English & Arabic
• Hands-on experience in Google Ads, Facebook Business Manager, and Content Writing.