Job Description
Control & Reporting Associate Manager
New Cairo, Egypt
Control & Reporting Associate Manager
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New Cairo, Egypt Finance 242203 No
Job Description
OverviewLead the Financial Control Service Delivery for Cairo Business Services (CBS). This role will manage the service delivery and operations of Control (AR) processes.
The role is accountable for Accounts Receivable, continuous process improvement and optimization of a broad scope of Control services (month end close, financial/AR reporting, statutory reporting, tax reporting and compliance, customer collections), meeting defined service levels and KPIs, including customer satisfaction.
The role will continue to build the service delivery organization including hiring, training, knowledge transfer and process integration across Control teams to transfer services into the new model.
The role will manage Cairo GBS Site Control budget, process documentation for PepsiCo compliance and audit, local legal audit/risk management and local vendor management.
The role will be on the leadership team of the Cairo GBS Site and will work with the Europe Sector Control Design Lead as work is transitioned and connects are built across new Global Control Service sites.
Responsibilities*Control Delivery Strategy and Cairo Site Strategy
Partner with the Europe Control Design Lead to review the Control Shared Services Delivery strategy for the Cairo site: Service Delivery Model, process transition roadmap, SLA definition and service catalogue Partner with the Europe GBS PMO team: Align Control Service Integration aspects with the GBS model: technology tools, collaboration mechanisms, integration scope, planning sessions, knowledge transfer and governance, to setup and deploy repeatable service integration processes Lead the Cairo Site Control delivery team: Translate the related parts of the Control strategy into operational plans; monitor compliance and initiate corrective/optimizing measures in case of deviations/exceptions
Control Service Setup
Partner with Europe Control Design Lead to set up a fully operational Control shared service organization in Cairo within overall project timelines and goals Ensure that the site set up supports the GBS business case assumptions and deliverables Mitigate key risks during integrations: Ensure local mitigation actions are identified, tracked and executed with the right escalation and support model
Global Control Service Delivery
Accountable for successful integration and transition of new Control services based on the process transition plans and meeting all defined SLAs and KPIs as per the road-map Ensure that the Cairo site work process and services are integrated with a focus on continuous improvement, optimization and productivity approach Periodically review the efficiency of delivery processes of the site and contribute to the development of global policies, procedures and processes based on process learnings and feedback Drive Control process synergy across business units, sectors, Control COEs and outsourced delivery centers to optimize and cultivate Control innovation and effectiveness Responsible to develop and drive local business continuity plans Proactively apply organizational diagnostic expertise to analyze and identify potential design improvements, providing change management support and appropriate communications to prepare implementation of new services / processes Work closely with Control stakeholders across PepsiCo and the Europe Control Design Lead to drive respective initiatives and to anticipate future needs and opportunities
People & Organization
Responsible for the leadership, organization, coordination, development and execution of the Control services and delivery teams in Cairo site Support talent development and exchange across delivery teams to ensure that future organization structure allows to attract and retain the best talent for the future Active networking and integration with PepsiCo Global Service Centers for best practice sharing and continuous improvement Drive team spirit, cultural change and foster diversity and inclusion agenda at the Cairo site Manage external associates and vendor relationship, in local scope wherever applicable
Monitoring & Control
Drive periodic cost and efficiency analyses to support productivity objectives, monitor, initiate additional activities if required Ensure compliance with Cairo legal framework, SOX requirements, etc. Ensure adherence to PepsiCoβs policies & guidelines
Qualifications
8-10 years in Control Operations/Shared Services/service integration environment Qualified Accountant (ACA, ACCA, CPA) Experience in Global environment/Matrix organizations, living and working in several global locations Broad experience in multiple Control disciplines (e.g. month close close, financial reporting, tax reporting) is required Change management and agility Must possess strong leadership skills and have the ability to perform in an environment of ambiguity and make decisions within short timeframes Demonstrated track record of strong service delivery
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