Consulting | Customer & Marketing | Salesforce Solution Architect (DC-05)
Job Description
Consulting | Customer & Marketing | Salesforce Solution Architect <br><br>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You’ll understand that Deloitte is certified as a Great Place to Work® (GPTW) and on the list of the Top 20 Best Workplaces™ in the UAE. It has also received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).<br><br>Our experienced technology professionals offer deep technical experience in their area of focus and are committed to delivering efficient, technology-based solutions to our clients. Our professionals are also aligned to industry sectors. By combining our technical capabilities with our industry experiences, we create unmatched market offerings to solve our clients’ business issues. Additionally, we have long-term partnerships with many of the world’s leading technology companies, allowing us to understand solution alternatives and recommend and support the most appropriate solution for our clients. By leveraging these elements, we are able to help our clients convert leading edge ideas into tangible results.<br><br>Our Purpose <br><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.<br><br>Our shared values guide the way we behave to make a positive, enduring impact:<br><br>- Integrity<br> – Outstanding value to markets and clients<br> – Commitment to each other<br> – Strength from cultural diversity<br><br>As a Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.<br><br>Responsibilities: <br><br>- Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions.<br> – Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements.<br> – Review solutions and recommending improvements.<br> – Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project.<br> – Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions.<br> – Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.<br> – Provide guidance on user story writing style.<br> – Ensure success and acceptance criteria are defined for each story.<br> – Describe and illustrate designs with appropriate justifications.<br> – Ensure documentation of the steps for testing.<br> – Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs.<br> – Supervise the configuration, quality assurance, testing, and deployment of Salesforce.<br> – Collaborative project and workstream planning.<br><br>Requirements and Qualifications: <br><br>- At least 5 years’ experience in a leading role in delivering Salesforce projects<br> – Excellent communication skills, written, verbal, and interactive when online<br> – Minimum Salesforce certified: Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder<br><br>
