Community Manager | MENA

Business & Product Management
Egypt 🇪🇬
October 2, 2023

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Job Description

We are looking for an internet-savvy Community Manager to take control of the online voice for our audio streaming platform client in MENA (Priority market: Egypt) and build brand love.
You will be the first point of contact for online fans and followers, developing an intimate relationship with the online community.
To be successful in this role, you’ll help craft our local tone, start conversations and make real-time content that speaks to Egyptians, Saudis, and Moroccans, humanising our client’s brands. As a core member of our social team, you are someone who is glued to Twitter (and Threads?) & TikTok timelines and loves creating content that engages, entertains, and inspires. 
The ideal candidate is highly creative and self-motivated, has excellent Arabic copywriting skills in multiple dialects (Egyptian, MSA, Saudi dialect is a bonus) and collaborates well with others.

What You’ll Do:

  • Owning the voice of our client’s brand, replies on Twitter, TikTok and Instagram, be creative about how our client’s brand shows up on social.
  • Responding to the community and artists in a relevant tone of voice.
  • Staying up to date on social trends and everything happening in the MENA music scene, identifying local opportunities for our client’s brand to participate in the conversation.
  • Use social listening tools and native platforms to analyse and find conversation opportunities.
  • Propose new topics on a daily basis for real-time content and collaborate with the wider team to brainstorm them.
  • Posting & scheduling on social channels including Instagram, Facebook, Twitter, and TikTok.
  • You’ll track user engagement, and support audience building on our owned social media channels.
  • Find awesome ways to engage with our community, including creating UGC content.
  • Work closely with the social manager to make content for TikTok, Twitter and Instagram.

What We’re Looking For:

  • You’re active across social platforms, including TikTok, Twitter, and Instagram
  • Copywriting experience, ideally Twitter experience
  • You’re able to speak in multiple dialects, and understand the nuances of local culture perfectly.
  • You know the ins and outs of the Egyptian rap scene, you appreciate music in MENA, you know why Abysuif and Marwan Moussa have beef, and you’re able to articulate those nuances through community management
  • Exceptional candidates have experience with creating content on TikTok

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