Commercial Team Leader – Internal Applicants Only

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Job Description

The commercial Team Leader (TL) supports and assists the Regional Security and Operations Manager Central Iraq in the day-to-day management of region-wide commercial operations and specified projects.

The role of the commercial TL significantly influences how prospective clients evaluate Control Risks’ capabilities. Therefore, it carries the responsibility of establishing and upholding the utmost standards of team presentation and expertise. The commercial TL will support an international client base that spans oil and gas, humanitarian, infrastructure, diplomatic and financial services sectors.

Role tasks and responsibilities

Operational Responsibilities

  • Ensure that all HQ teams meet operational and training standards with assistance from the training team.
  • Ensure that all HQ teams are familiar and fully compliant with Control Risks Standard Operating Procedures (SOPs).
  • Ensure the teams display client etiquette, discipline and Control Risks’ low-profile approach whilst maintaining a high standard of team presentation.
  • Professional delivery of operational briefs to both Armed Protection Teams (APTs) and client staff when appropriate.
  • Display a good understanding of Iraq’s geo-political landscape and Control Risks’ wider operations.
  • Assist in the conduct of risk assessments and operational planning.
  • Conduct venue assessments, route surveys, and security reviews and be able to produce bespoke reports.
  • Plan and execute tasks in remote areas and locations outside the regular areas of operations.
  • Provide cover to the project armed protection team contingent as and when required.

Management Responsibilities

  • Conduct certifiable instruction in all relevant operational and medical team requirements as per current Control Risks training directives, to both HQ and client-dedicated teams.
  • Deputise in the absence of the Baghdad Security Manager, assisting with coordinating all operational activity within the region, and ensuring business continuity to the operations department.
  • Work closely with the operational management team to assist with delivering regional operational activities as required, including APT QA/QCs, by the organisational quality management system.
  • Work closely with the operational management team and regional departments to assist with all new commercial team mobilisations in support of operational requirements.
  • Ensure that the HQ and Baghdad-based dedicated teams conduct effective administration, including vehicle maintenance, equipment husbandry/accountability and reports and returns.
  • Assist and oversee the management of temporary staff and all IN HR administration.
  • Implement and manage high HSE standards across HQ and Baghdad-based dedicated teams.