Collection Executive

Job Description

<p><strong>Job Role &amp; Responsibilities:</strong></p><p>&nbsp;</p><ul><li>Contacting customers via phone, email, or in person to collect outstanding payments</li><li>Maintaining accurate and up-to-date records of customer accounts and payment details</li><li>Developing and implementing effective collection strategies to minimize overdue payments</li><li>Resolving customer queries and issues related to billing and payments</li><li>Negotiating and setting up payment plans with customers, as necessary</li><li>Collaborating with internal teams to resolve any discrepancies in invoices or payments</li><li>Reporting on collection activities and providing regular updates to the management team</li><li>Adhering to legal and regulatory requirements while dealing with debt collection</li><li>Maintaining professionalism and providing excellent customer service during all interactions</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li>Bachelor’s degree in finance, accounting, or a related field (preferred)</li><li>Proven experience as a Collection Executive or in a similar role</li><li>Strong knowledge of accounting principles and practices</li><li>Excellent communication and negotiation skills</li><li>Ability to work independently and meet targets</li><li>Proficiency in using accounting software and MS Office applications</li></ul><p>&nbsp;</p><p>If you are passionate about finance, have a proven track record in collections, and are eager to contribute to a dynamic and growing organization, we want to hear from you! </p><p><strong>&nbsp;</strong></p>