Collaboration Engineer

Engineering
Egypt 🇪🇬
December 17, 2023

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Job Description

  • Performs corrective maintenance visits according to the customer needs during which he checks all related environmental conditions according to predefined procedures.

  • Coordinates with the Stores for issuing and receiving spare parts, identifying the faulty parts to be transferred and non-faulty part to be returned in stock.

  • Executes all assigned tasks within given time period.

  • Communicates performance status during the installation phase to the Senior Collaboration Engineer and the Project Manager.

  • Prepares and submits periodic Progress Reports for the assigned tasks and sends it to the Collaboration Team Leader.

  • Working in the downtime activities.

  • Solving incidents and prevent them where possible by a pro-active attitude

  • Ensure the hardware/software delivery for any project BOM and/or Service contracts. 

  • Working as first and second line support for the customers.

Skills

  • Excellent communication, interpersonal and negotiation skills.

  • Excellent analytical & problem-solving skills.

  • Excellent command of English.

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