Cluster Talent and Culture Executive

Job Description

We are Heartists®

“Heartist©” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Adagio, Ibis Styles and Soon to Open Mercure Dubai Deira

We create memorable stories for our guests and fellow Heartists® offering personalized experiences with a Glocalized urban touch.

We discover together and are flexible to our guest’s discerning needs.

Trendy, curious, creative and open minded blended with entrepreneurial spirit; our Heartists® bring life into the cluster. 

The Role:

§Under the general guidance and supervision of the Cluster Talent & Culture Manager, and within the limits of established Accor polices & procedures, is responsible for coordinating the various functions including administrative procedures, recruitment, liaison with departments and overall coordination of Talent & Culture activities in the hotel to achieve highest levels of Heartist engagement.

§Maintaining and producing reports of key data and reports at all times

§Executes the hotel’s Talent Development strategy by planning Company and hotel training programs and the recruiting of non-management roles in the hotel.

§Coordinating the administrative support to the Talent & Culture team in accordance with the Hotel’s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.

§Is responsible for engagement activities, welfare, Heartists’ areas and accommodation coordination.

§Engage with HOD’s to drive Accor Values and the implementation of practices to live up to the

Employee Value Proposition of Accor.

Key Deliverables and Responsibilities:

Talent:

–Talent Acquisition (using INES as the platform)

–Recruitment – from hiring to leaving of the Heartist

–RAF, INES posting, shortlisting the cv’s and checking the assessment results, scheduling the interview, requesting for references, preparing the contracts, managing the WOW joining experience for all new arrivals.

–Insurance All (Life, Group and workmen compensation) – Keeping a track of the renewal and expiry, contacting the insurance company and obtaining the quotations

–Maestro – Payroll attendance for all properties – This includes the punch in/out against the manual attendance.

–Registering the new joiners and leavers on the same day/month of arrival and leaving, Status Change, Air Ticket etc.

–Managing and driving probationary, mid-checkpoints and Annual Performance of teams

–Learning – Managing Digital and Face to Face Learning for team members

–Engagement – Manage and work on engagement drivers with HOD’s and EES management

–Rewards & Recognition – work with departments for team recognition and rewarding

–Manage Employee Branding (through social media channelsand internal communication)

–Work with T&C Manager and HOD’s towards retention of talent

–Do Organizational Development analysis and present learnings to key stakeholders with action plans.

Admin & Activities:

–Manage onboarding of team members based on the Accor Standards and local checklists

–Manage off boarding of team members based on the Accor Standards and local checklists

–Communication – Internal and External through right channels

–Manage al internal and external audits

–Advise HODs and team on Legal outlook (labor laws and compliances)

–Manage payroll and processing for all team members

–Organize Engagement activities with Heartist® Wellness Forum