Cluster Reservations Manager

Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow’s hospitality.

To join our Group, please visit https://careers.accor.com

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

– Maximise occupancy levels by reviewing and revising revenue strategies
– Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department.
– Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
– Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
– Assist in the managing, training and developing of the Team
– Participate in the organisation of hotel promotional activities