Cluster Director of Revenue

Job Description

Job description / Role

Cluster Director of Revenue

We at Novotel and Ibis World Trade Centre and Ibis One Central are seeking for Cluster Director of Revenue and Reservations to join our Revenue and Reservations team.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Is responsible for the implementation of multi-brand RM methods in a dedicated region in order to maximize the turnover in accordance with brand's marketing, country, area, hotel strategies and customer's needs
– Is responsible for having all the revenue management processes in place in his/her perimeter. He/she implements the GM's strategy on a daily basis, updates the planning, quotes the groups and alerts the GM, when market deviates from the strategy
– Is in charge of helping the hotels to reach and beat their operational turnover budget
– Support the GMs in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimisation
– Regularly check the input and quality of data (correct segmentation, denials tracking, etc)
– Ensure, through an adapted communication, that the hotels knows how to input correct data into the PMS systems
– Update the event database (e.g. in RMS)
– Analyse the hotel performance in the RMS as a basis for strategy decisions;
– Analyse the results on a monthly basis, by day of week, day type, segments and by comparison with competitors (benchmark)
– Analyse the contracts performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken
– Survey the market, the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies
– Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously
– Ensure the optimal distribution of large volume requests (Business and Leisure Groups) into the same hotels on the market place; calculate availability and minimum rate for the requests by using group quotation
– Provide dynamic forecasts, compared to the strategy of the GM and budget
– Act as a support in the preparation of the annual revenue budget.