Client Relations Executive

Job Description

<p><strong>Job Summary:</strong></p><p>We are seeking a highly motivated and experienced Client Relations Executive to join our team. The ideal candidate must be fluent in Arabic, have a strong background in sales, account management, and advertising agencies, and be currently based in Qatar. This individual will be responsible for establishing and maintaining client relationships, pursuing new business opportunities, and working closely with internal teams to meet clients’ needs and objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li>Establish and maintain relationships with clients:</li></ol><ul><li>Build long-lasting relationships with clients, acting as their primary point of contact.</li><li>Address client concerns and inquiries promptly and professionally.</li><li>Ensure client satisfaction by delivering exceptional service and support.</li></ul><p>2. Identify and pursue new business opportunities:</p><ul><li>Research and identify potential clients within the target market.</li><li>Develop strategies to approach and engage prospective clients.</li><li>Attend industry events and conferences to network and generate new leads.</li></ul><p>3. Create and execute project plans:</p><ul><li>Collaborate with clients to identify their needs, objectives, and expectations.</li><li>Develop detailed project plans, outlining tasks, timelines, and resources required.</li><li>Monitor project progress, adjusting plans as needed to ensure successful completion.</li></ul><p>4.&nbsp;Manage client accounts and ensure their satisfaction:</p><ul><li>Oversee client accounts, ensuring timely delivery of services and products.</li><li>Collaborate with internal teams to address any client concerns or issues.</li><li>Conduct regular check-ins with clients to gauge their satisfaction and identify opportunities for growth.</li></ul><p>5.&nbsp;Collaborate with internal teams to meet client needs and objectives:</p><ul><li>Work closely with marketing, sales, and product development teams to provide client feedback and inform strategy.</li><li>Communicate client objectives and expectations to internal teams, ensuring alignment on project goals.</li><li>Identify areas for improvement and propose solutions to enhance the client experience.</li></ul><p>6.&nbsp;Develop and maintain a deep understanding of the market and industry trends:</p><ul><li>Stay up-to-date with market changes, competitor activity, and industry trends.</li><li>Leverage this knowledge to inform client strategy and identify new business opportunities.</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li><span>Fluency in Arabic is a must.</span></li><li><span>Bachelor’s degree in Marketing, Business Administration, or a related field.</span></li><li><span>Proven experience in sales, account management, and advertising agencies.</span></li><li><span>Strong communication and interpersonal skills.</span></li><li><span>Ability to work independently and in a team environment.</span></li><li><span>Excellent organizational and time management skills.</span></li><li><span>Currently based in Qatar.</span></li></ul>