Client Executive – Banking

Accounting & Finance
Egypt 🇪🇬
October 2, 2023

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Job Description

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

The NCR Banking business knows that financial institutions and other players in the financial ecosystem must evolve, adapt and transform to meet increasing consumer expectations, the disruptive impact of technology and burden of regulatory oversight. NCR sells Financial Services Solutions including retail and digital Banking, Self Service Reinvention, Fraud and Security, Branch Transformation, Channel Management and Payments and Transaction Processing.

Role Summary:

In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to developed profitable sales of NCR’s Banking portfolio into banking customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s financial customers in Egypt. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.

Key areas of responsibilities:

  • Understand the financial industry and articulate the business value of NCR’s Financial Services solutions to business users
  • Capturing and updating opportunities for the sales funnel
  • Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
  • Matching customer business objectives with NCR self service solutions that deliver value to the end customers
  • Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
  • Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
  • Key liaison between the customer, sales support teams, the factory, product management and other internal resources
  • Responsible for any prospect opportunity within their assigned account base
  • Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
  • Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities
  • Obtain customer or industry information that assists in responding to customer’s needs and requirements
  • Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
  • Responds to competitive threats to maximize NCR’s customer retention rate
  • Understand the formal and informal decision making process within each of the accounts

Basic Qualifications:

  • Bachelor’s degree in Engineering, Business or Commerce (MBA preferred)
  • 5+ years of proven sales experience
  • Experience in Banking/Financial industry
  • Should have excellent client relations in Egyptian banks within C-level. and develop senior level business relationships with customers.
  • Experience in selling solutions – infrastructure & software applications are highly advantageous
  • Proven sales success in attaining quota objectives
  • Proven success in managing account relationship
  • Should have worked within multi-natioanl matrix enviornment.
  • Demonstrated performance and ability to sell value through a Consultative Selling approach.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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