Job Description
<p>Hiring Announcement π’</p><p> </p><p>Company Name: ORG Logistics</p><p> </p><p>Positions Available:</p><p> </p><p>Chinese speaker Customer Service Agent</p><p> </p><p>Fluent in English and Chinese (verbal and written)</p><p>Able to work in 2 shifts</p><p> </p><p>At ORG Logistics, we are currently seeking talented individuals to join our customer service team. If you are passionate about providing excellent customer support and possess the required language skills, we want to hear from you!</p><p> </p><p><strong>Responsibilities:</strong></p><p> </p><p>Respond promptly to customer inquiries via phone, email, and live chat</p><p>Address and resolve customer concerns and complaints in a professional and courteous manner</p><p>Maintain accurate records of customer interactions and transactions</p><p>Provide accurate and up-to-date information about our products and services</p><p>Collaborate with team members to improve overall customer satisfaction</p><p><strong>Requirements:</strong></p><p> </p><p>High proficiency in the specified languages for each position (as mentioned above)</p><p>Excellent communication skills, both verbal and written</p><p>Strong problem-solving and decision-making abilities</p><p>Ability to work effectively in a fast-paced and dynamic environment</p><p>Prior customer service experience is preferred, but not mandatory</p><p>Working Hours: 2 shifts (specific details to be discussed during the interview)</p><p> </p><p>If you meet the above criteria and are ready to join a vibrant and diverse team, please submit your application, including your resume and a cover letter highlighting your relevant skills and experiences, to <strong>elsherif@orglogistics.com</strong>. Please mention the position you are applying for in the subject line of your email.</p><p> </p><p>We appreciate all applications; however, only those selected for an interview will be contacted. Thank you for considering ORG Logistics as your next career destination!</p><p> </p><p>Note: This job posting is open to all qualified candidates, regardless of gender, age, nationality, religion.</p>