Job Description
<p><strong>Job Purpose:</strong></p><p>The field supervisor-3 is responsible for directing the field employee and field activity in safe, reliable, and efficient product and service delivery. FS-3 is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure and driving field employee progression through competency development and performance evaluation. Pumping all cementing jobs, P/T, and Bulling heading, this person collaborates with the SDM for job life cycle support including technical and incident management, and ensures systematic usage of standard work and risk management throughout the service delivery process. The Field service Leader provides visibility regarding crew and associated functions’ SQ performance and improvement opportunities and is responsible for cement job execution at rig location.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinates and oversees critical cementing service line work at rig location, providing quality service to the customer.</li><li>Coordinates and directs the activities for all cementing team at rig location. Maintain proper communication with client and team in town</li><li>Communicate with the solutions design engineer to review the job program, and job calculation, Mixing procedure.</li><li>Supervises employees engaged in cementing services delivery and products, ensuring they follow the applicable Customer and TAQA Health, Safety, and Environmental (HSE) procedures and TAQA Management System procedures and the approved cement job plan.</li><li>Evaluates individual performance levels of the crew and trains supervisors to improve their job performance.</li><li>Pumping all type of cementing job, pressure testing, bulling heading, and any other related activity for cementing at the field location.</li><li>Operating all cementing equipment</li><li>Establishes development plans for the assigned operational team and ensures they are followed.</li><li>Uses extensive cementing knowledge to assist cementing team resolve equipment and job execution problems.</li><li>Establish relationships with customers by making visits to field sites to follow up on jobs that were sold and consulting with customer and other stakeholders.</li><li>With support functions, continually evaluates the service quality of delivered cementing services, including reviewing applicable performance metrics such as equipment maintenance compliance and equipment readiness, and applies findings to improve HSE performance and the utilization of equipment and personnel, reduce costs, increase service efficiency and customer satisfaction.</li><li>Develops good customer relationships at the well site, providing operational expertise and solutions and following up on job performance to ensure customer satisfaction, including resolving job disputes and issues to approved levels.</li><li>If required, initiates the Management of Change procedure. Holds pre- and post-job safety meetings. Reviews job performance with the crew to identify opportunities to improve.</li><li>Assists with pre-job preparations by reviewing the critical cement job plan with the Technical Professional and the cement crew at rig location</li><li>Promotes and takes an active part in the Quality and standards Improvement Process.</li></ul><p><br></p><p><strong>Policies, Systems, Processes & Procedures</strong></p><ul><li>Act as focal point of all field services activity, policies, processes, and procedure manual, so that work is carried out in a controlled and consistent manner.</li><li>Ensure work is completed out in a controlled and consistent manner while delivering best in class service client.</li><li>Manage cost-efficient utilization of all applicable resources to reduce wastage and unnecessary expense.</li><li>Ensure adherence to Management of Change process, by obtaining required approvals and communicating to key stakeholders prior to changing any pre-planned or procedural activities. Operational Excellence</li><li>Ensure adherence to quality management system in all provided services to meet client’s requirement and assure their satisfaction.</li><li>Recommend and upon approval implement improvements/changes to systems and processes within the function, based on the market and industry trends and economic analyses, to continuously improve the functionals service delivery, processes, and systems.</li><li>Share ideas and viewpoints to further streamline processes, thus driving efficiency and improvements across the organization.</li></ul><p><strong> </strong></p><p><strong><span class=”ql-cursor”> </span></strong></p><p><strong>Leadership/ People Management/ Supervision of Subordinates</strong></p><ul><li>Provide on-the-job training and constructive feedback on field cementing team members to support their overall development.</li><li>Couch, trains, and monitor all FTT, FST, FET.</li></ul><p><strong> </strong></p><p><br></p><p><strong>Quality, Health, Safety, & Environment (QHSE)</strong></p><ul><li>Adhere to all relevant QHSE procedures, instructions, and controls in line with QHSE policies and procedures to ensure safe, secure and environment to customers, the public, and its own people.</li></ul><p><br></p><p><br></p><p><strong>Change Management</strong></p><ul><li>Manage self during a change and identify opportunities to take part in change initiatives, programs and projects that reflect international best practices and changes in the competitive environment.</li></ul><p><br></p><p><strong>Education / Qualifications:</strong></p><ul><li><strong>Required</strong>: Diploma degree or 10+ Years in same role.</li><li><strong>Relevant</strong> <strong>Experience: </strong>10+ years of experience in field operations and maintenance activities.</li></ul>