Catering & Conference Services
Job Description
<strong>Coordinates catering and beverage services for events </strong>. This includes working with internal and external guests to identify food and beverage requirements for the meetings, and providing menus and catering suggestions as needed.<br><br>Coordinates all requirements for various conference groups booked by the Sales or Catering Department Prospects, sells, and services corporate and social business and maintains FS standards and maximizing revenue potential.<br><br>Ensures successful execution of group and client satisfaction<br><br>Negotiate with clients with creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.<br><br>Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues.<br><br>Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.<br><br>Maintain an active trace/follow-up system.<br><br>Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.<br><br>Supervise the execution of banquet events.<br><br>Review all function space with banquet manager and when necessary head house attendant.<br><br>Ensure satisfaction of client at the outset of all events.<br><br>Make timely and prompt decisions, which balance client’s need with the financial, safety and staffing goals of the hotel.<br><br>Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. Assist with all guests inquires within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
