Care Coordination Manager

Job Description

<strong>Role Purpose</strong><p><br></p>The Care Coordination Manager will be responsible for development and implementation of strategic plans that align with our organization’s vision and objectives. They should be able to recognize industry trends, particularly relating to personalized medicine and genomic information, and incorporate this knowledge into forward-thinking strategies.<p><br></p>This individual will possess a strong background in health and wellness, with an emphasis on the intersection of big data, genetic data, and personalized medicine.<p><br></p>They will spearhead initiatives to integrate the concepts of personalized medicine into our healthcare practices. They will collaborate with clinical and research teams to advance the use of genetic information in prevention, diagnosis, and treatment strategies — driving the shift from reactive to proactive healthcare.<p><br></p>The individual works very closely with the rest of the sector and formulates requirements and expectations on assets, equipment, and technical solutions. The individual will actively liaise with other relevant sectors during the development stage of masterplans and asset design projects.<p><br></p><strong>Key Accountabilities &amp; Activities</strong><p><br></p><ul><li> Support in the development and delivery of the division strategy through hypothesis development, scenario testing, feasibility studies and related tasks</li><li> Develop strategies to improve patient safety, such as medication safety protocols, infection control measures, and incident reporting systems. Identifying risks and developing strategies to mitigate them.</li><li> Contribute to preparation of reports and presentations in the annual planning and budgeting cycle</li><li> As part of the team</li><li> analyse and forecast health and wellbeing demands and translate into high level requirements on assets, equipment, and digital infrastructure.</li><li> Reassess and adjust targets and implementation plans accordingly to new and/or changed master plans</li><li> Support in development of structures and processes for monitoring of projects and activities</li><li> Independently lead and deliver assigned activities and projects</li><li> Proactively identify risks and develop mitigation plans</li><li> Provide periodic reports regarding project progress, challenges, risks, and mitigation plans</li><li> Actively take part of and contribute to workshops and activities related to asset, equipment and digital infrastructure development</li><li> Ensuring compliance with relevant healthcare regulations, accreditation standards, and guidelines. Keeping up-to-date with changing regulations and adjusting policies and procedures as necessary.</li><li> Contribute to development of scope of work documents</li><li> Support in internal and external communications activities</li><li> Actively participate in sector and cross sector meetings and initiate meeting structures for effective interaction with stakeholders related to assignments</li><li> Manage stakeholders’ feedback on issues, challenges and unmet requirements and develop action plans</li><li> Act as a role model for the sector in interaction with other sectors and departments</li><li> Lead by example, supervise and coach team members and colleagues to perform at their best</li><li> Promote a high-performance working environment embracing NEOM’s values</li></ul><p><br></p>Key Stakeholders<p><br></p><ul><li> All Health Wellbeing &amp; Biotech divisions</li><li> Other Sectors and Departments e.g., Sport, Education, Food, Environment, Operations, Projects, Technology &amp; Digital, etc.</li><li> Healthcare Regulatory Authorities (worldwide)</li><li> Health services providers</li><li> External consultants</li></ul><p><br></p><strong>Qualifications / Requirements</strong><p><br></p><ul><li> 10- 15 years of experience within the health and wellness industry.</li><li> Min 5 years of experience in managing care coordination programs.</li><li> A bachelor’s degree in healthcare administration, public health, nursing, or related field.</li><li> Master’s Degree in nursing or Health related topics is beneficial</li></ul><p><br></p>Project management certifications such as Project Management Professional or PRINCE2 would be highly advantageous.