Business Support Specialist

Job Description

<strong>Overview</strong><p><br></p><strong> Position </strong><p><br></p><strong> Business Support Specialist </strong><p><br></p><strong> Job Code </strong><p><br></p><strong> Reports to </strong><p><br></p><strong> Director, Programs, Integration &amp; Delivery </strong><p><br></p><strong> Direct Reports </strong><p><br></p><strong> N/A </strong><p><br></p><strong> Division </strong><p><br></p><strong> Public Safety </strong><p><br></p><strong> Department </strong><p><br></p><strong> Government Affairs </strong><p><br></p><strong> Role Purpose </strong><p><br></p>The Business support specialist will play a critical role in driving the strategic direction and implementation of business process, procurement support, budget development &amp; control, partnership and reporting within the Public Safety organization. This individual will work closely with Director of Programs, Integration and Delivery, and cross-functional teams (i,e NIF, Legal, Finance, Procurement, IT, etc.), to develop and implement business processes, partnership identification, and data-driven decision making to drive sustainable operations growth and improve organizational efficiency.<p><br></p><strong>Key Accountabilities &amp; Activities</strong><p><br></p><strong> Key Responsibilities: </strong><p><br></p><ul><li> Manage processes for procurement and contract management to ensure: </li><li> Project and program benefits are defined and delivered </li><li> Critical interfacing supporting functions (such as legal, finance and procurement) are fully engaged </li><li> Preparation of PR, PQQ, RFP, Tender Scheduling documents to drive all identified Public Safety initiatives, </li></ul><p><br></p>projects and contracted resources effectively and efficiently<p><br></p><ul><li> Tracking/reporting all Public Safety Department procurement activities to Director, Public Safety Programs, </li></ul><p><br></p>Integration, and Delivery<p><br></p><ul><li> Manage Public Safety Department i ncorporation and strategic partnership selection process including: </li><li> Identify and shortlist potential Public Safety and Security companies </li><li> Engage and conduct meetings, workshops with potential/shortlisted companies </li><li> Preparation of business case/feasibility study, MoU (Memorandum of Understand), Term-Sheet, and Shareholder agreement documents in collaboration with NIF (NEOM Industrial Fund) </li><li> Support establishment of company, including obtaining SAGIA investment license, commercial registration, and other necessary startup requirements </li><li> Assist in Public Safety Department budget development and monitor budget vs actual spend across all associated deliverables. </li><li> Conduct research and analysis of international best practices and engage with industry and institutional partners to create detailed knowledge and plans on commercial opportunities, limitations, processes, and procedures fitting the Public Safety and organization. </li><li> Lead synthesis and dissemination of key information about select partnership priorities, technical areas; special reports to leadership. </li><li> Ensure risk compliance through the development, implementation and monitoring of policies, procedures, and protocols in support of all reporting and business management processes. </li><li> Collaborate with cross-functional teams to gather, analyze, and interpret data to identify trends, patterns, and areas for improvement. </li><li> Support Public Safety leadership with tailored reports and provide insights to senior leadership and other NEOM-internal stakeholders. </li><li> Identify and implement new technologies, tools, and methodologies to improve the business management and reporting process. </li></ul><p><br></p><strong>Background, Skills &amp; Qualifications</strong><p><br></p><strong> Knowledge, Skills and Experience </strong><p><br></p><ul><li> Minimum 7 years of experience in finance, project management, investment and business support roles. </li><li> Comprehensive knowledge of concepts, practices, and procedures with establishing new strategic relationships with the private sector and generating new business. </li><li> Expertise in innovative finance, blended finance, or impact investing. </li><li> Strong business acumen and the ability to understand and communicate the impact of performance metrics on the overall business. </li><li> Experience with agile methodologies and project management for large, complex projects (ideally within KSA). </li><li> Proven know-how in developing quality assurance/efficiency and business management processes and procedures. </li><li> Excellent communication and interpersonal skills, including the ability to effectively communicate with team members, local authorities, and the public. </li><li> Ability to work well under pressure and in high-stress situations. </li><li> Ability to build relationships, build credibility and trust quickly and be able to influence people (at all levels) both internally and externally. </li><li> Highly skilled in project management and contract administration, including research, development, and implementation of projects/programs, plus vendor, contractor, and user agency coordination </li></ul><p><br></p><strong>Qualifications</strong><p><br></p><ul><li> 7+ years in a management role in a complex, multi-disciplinary environment, focusing on project management or finance roles. </li><li> At least 5years of progressively responsible for managing large technical projects with a focus on integration and coordination, as well as project management (highly desired). </li><li> A Bachelor’s degree (or higher qualification), or equivalent experience in business, finance, engineering or a related field. </li><li> Strong understanding of performance management methodologies and frameworks (e.g. goal setting, performance review and improvement processes, etc.). </li><li> Knowledge of English language either on native or fluent proficiency is required. Written report writing, form completion, and corresponding with various parties in clear and correct English is required. </li><li> Knowledge of Arabic language either on native or fluent proficiency is a plus. </li></ul><p><br></p><strong> MAIN CONTACTS </strong><p><br></p><strong> Internal </strong><p><br></p><strong> External </strong><p><br></p><ul><li> NEOM’s Directors, Managers and Specialists </li><li> Sectors and Departments </li><li> Contractors and PMCs </li><li> Industry associations and Standards bodies </li><li> External auditor authorities </li><li> Related Government agencies </li><li> Third party technology suppliers</li></ul>