Business Process Analyst

Job Description

The Business Process Analyst is responsible for serving as liaison between organizational stakeholders, end users and the technical solution development team. The Business Process Analyst manages the processes and techniques that will elicit the information needed from the business and its users to facilitate the development of a solution. This person analyzes software implementation, including developing business requirements, process design, procurement, testing and implementation support. The Business Process Analyst is prepared to take on roles ranging from Business Process Support Analyst to roles supporting the information technology (IT) business solution from a domain perspective.

Skills

·      Understand the structure, relationship and business rules of the organization.

·      Identify the linkages between its strategies, organization, people, data and systems, business

·      policies and business rules, as well as the physical assets of the business.

·      Model the business as is versus the requirements.

·      Analyze the business using a variety of techniques and initiatives of varying scope.

·      Define project success and validate requirements.

·      Manage the concept phase and framing of the project to support and guide the development of

·      system requirements and business cases.

·      Develop software to support business cases and enhance automation through software-machine interfaces.

·      Maintain software created to sustain business and continuously improve.

·      Provide engagement and delivery of high-level business requirements, functional and nonfunctional

·      requirements, detailed requirements, build and development support, support during

·      test and delivery phase and change management.

·      Support testing and identify project delivery issues and risks; assist with mitigation strategies.

·      Work with the IT professional during the different phases of the project life cycle.

·      Engage stakeholders from senior business leaders to technical teams.

·      Assist in the professional and technical development of team members.

·      Coordinate customer responses to capture changes in business requirements.

·      Provide quality assurance advice to vendors working on system requirements and system integration build deliverables.

Qualifications and competencies:

·      Electronic or IT engineer, master degree will be preferable

·      English/Arabe speaker

·      Strong experience in programming (database)

·      Strong experience in software machine interface and PLC interface

·      Strong experience in ERP management and implementation

·      At least 5 years of experience in similar role in service company

·      At least 1 experience in industry 4.0 projects

·      Problem solving attitude

·      Good communication skill

·      Customer focus

·      Facilitator skill