Business Development Manager

Business & Product Management
United Arab Emirates 🇦🇪
February 2, 2024

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Job Description

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.   

Currently, we are seeking for an Business Development Manager,  In this role, the successful candidate will be responsible to Wins, retains and develops medium to large – sized Business Customers. Plans and manages medium to large- sized Business Customers. Gathers customer and market information to update Product and Trade Lane on current conditions.

If yes, please read on.

Key Responsibilities

  • Seeks and prospects for BC targets to win new customers generally in the 30k-500k Euro range Net Sales per annum
  • Plans and manages medium to large – sized Business Customers
  • Builds rapport and trust with customers by being informed about customer’s business and the market
  • Assesses the type and size of customer needs
  • Recommends solutions based on customer needs by using industry knowledge
  • Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain 
  • Supports customer growth by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc
  • Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)
  • Is a master user of DGF CRM

·     Transfers SC with high value potential to key account Sales channel

Job Skills, Qualifications & Experience:

·         5-6 years’ experience in new business sales

·         Deep knowledge on DGF products (AFR/OFR)

·         Good communication and presentation skills, ideally selling experience in competitive markets

·         Preferable tertiary education including diploma an advantage.

·         Computer Literate – All MS Programs and willing to learn additional computer skills

·         Ability to work in a team environment and transfer of knowledge to team members

·         Ability to work within time constraints, make own decisions and advise Client of logistics solutions

·         Punctuality and time management skills are essential elements of this position.

·         Ability to work under extreme pressure with minimal supervision.

·         Ability to communicate effectively on all levels

·         Ability to use initiative and be a self-starter

·         Creativity and problem-solving capabilities

·         Outstanding Customer relationship skills a necessity

·         Punctuality and time management skills are essential elements of this position.

·         Must have previous freight experience

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