Business Analyst – BI &DW

Job Description

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.<p><br></p>The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer.<p><br></p>The Business Analyst is responsible for a full range of activities which ensures the success of projects from an operational effectiveness and excellence across the concerned business Units and Departments. One would be required re-design and document workflow and make appropriate recommendations that will positively impact operational/monetary effectiveness. The Business Analyst’s primary objective is to design and assist in the implementation of technical solutions in a cost-effective way by understanding the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.<p><br></p>Main Tasks:<p><br><br></p><ul><li> Track and evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implements BI/DW solutions that will positively impact the company.</li><li> Lead ongoing reviews of business processes and develop optimization strategies.</li><li> Stay up-to-date on the latest process and IT advancements to automate and modernize systems.</li><li> Act as the functional expert on the specified business techniques and application(s).</li><li> Work directly with appropriate personnel to understand concept, objectives and approach.</li><li> Conduct meetings and presentations to share ideas and findings.</li><li> Gather critical information from meetings with various stakeholders and producing useful reports.</li><li> Document and communicate the results of efforts made .</li><li> Collaborate with stakeholders to understand business requirements, extract and analyze relevant data when needed, and design mockup solutions (dashboard, data view, screens, etc.) that would fit business need</li><li> Use data analytics and BI tools such as Power B, Qlik Sense, etc. to visualize and communicate solutions</li><li> Conduct ad-hoc data analysis to support specific business inquiries and provide recommendations based on findings<br></li></ul><p><br></p><strong>Business </strong> <strong>Analysis and Reporting </strong><p><br><br></p><ul><li> Assists Business Unit/Department Managers in developing tactical and strategic services and/or programs to support the business unit’s goals (financial, quality, production, customer service, operational efficiency, market share, etc .)</li><li> Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, application functions, and steps required to develop or modify computer applications</li><li> Consults with Allianz Partners’ personnel to determine business, functional and technical requirements for Business Intelligence and data warehouse applications.</li><li> Coordinates the development of all approved versions of business and functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.</li><li> Develops effective reporting tools for the business unit.</li><li> Analyzes the business unit’s activities and trends and compares analyses against the service standards and best practices. Presents findings and works with the Head of Units and other personnel to identify and implement strategies that will address tactical and strategic goals.</li><li> Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.).</li><li> Analyzes trends and recommends adjustments address and/or capitalize on trends.<br></li></ul><p><br></p>Behavioral Requirements:<p><br><br></p><ul><li> Analysis and reporting abilities.</li><li> Knowledge in Business Intelligence tools (Power BI, Qlik Sense, etc.)</li><li> Knowledge with databases, and data warehouses (Oracle, PostgreSQL, Azure Data Lake, etc.) is a plus</li><li> Ability to understand and analyze numbers</li><li> Ability to understand relational database structures, theories, principles, and practices is a plus</li><li> Knowledge of SQL query is a plus</li><li> Knowledge of Business Planning and Management;</li><li> Strong Communication and Presentation coupled with strong mathematical aptitude.</li><li> Customer Focus and Relationship Building.</li><li> Champion for Change.</li><li> Information and Technology Proficiency .</li><li> Strong Leadership Skills.</li><li> Problem Solving and Decision Making.</li><li> Technical Industry and/or Profession Expertise.</li><li> Proven ability to re-engineer and develop policies and procedures, re-design workflow to meet operational and revenue related requirements, including the designing and documenting detailed process flows, and the development of operational performance and quality metric standards and reports.</li><li> Show flexibility, excellent interpersonal skills, project coordination experience.<br></li></ul><p><br></p>Minimum Requirements:<p><br></p>Bachelor’s Degree; Actuarial Sciences or Business Data Analytics or statistics or Computer Science or Computer Engineering/ IT background preferred.<p><br></p>2+ years of relevant experience in a similar role.<p><br></p>Legally permitted to work in the country of operations.<p><br></p>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills<p><br></p>Physically fit to carry out duties.