Branch Manager
Job Description
<p><strong>Job Description :</strong></p><p><br></p><ul><li>In charge of the pharmacy’s management performance and its various departments</li><li>Oversee the implementation of policies and procedures by all teams</li><li>Maintain and monitor an adequate level of inventory that meets the needs of customers, in addition to monitoring at the level of re-order and following up on any shortages or urgent orders</li><li>Supervising the storage procedures and packing for all products to maintain the best quality</li><li>In charge of achieving the monthly sales target, through different sales channels (in cash or on credit and cosmetics).</li><li>Monitor the quality of the products by always maintaining good reviewing procedures for production and expiration dates</li><li>Supervise the overall level of employees’ performance and their Service Level Accepted toward clients</li><li>Ability to submit performance improvement suggestions to increase customer satisfaction and open new communication channels</li><li>Set procedures & rules to monitor the level of customer satisfaction, especially for those customers asking for delivery services in order to guarantee the best services and fast deliveries</li><li>Ensure those customer complaints are handled efficiently and effectively without delay.</li></ul><p><br></p><p><strong>Professional / Academic requirements:</strong></p><p><br></p><ul><li>3+ years of experience in the same position</li><li>Bachelor Degree</li></ul><p><br></p><p><strong>Personal Skills:</strong></p><p><br></p><ul><li>High Communication Skills</li><li>Customer-oriented</li><li>Problem-solving</li><li>Leadership</li></ul><p><br></p>
