BI Analyst (Adobe Analytics)
Job Description
<p>Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning, and enables all tech champions to fulfill their creative dreams.</p><p><br></p><p>At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we’re revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience.</p><p><br></p><p>Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state-of-the-art site in Technopolis Rabat.</p><p><br></p><p>If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multicultural world-class environment.</p><p><br></p><p><strong><u>Job Duties/Accountabilities:</u></strong></p><p><br></p><ul><li>Develop regular reporting and conduct data analysis, to understand the customer behaviour and explain drivers for online customer interactions.</li><li>Provide insights on areas of opportunity to increase online adoption.</li><li>Conduct deep dive analysis on customer segments. </li><li>Recommend proactive and reactive strategies to improve online adoption </li><li>Measure results of campaigns and/or projects </li><li>Build high quality data dashboards that focus on the stakeholders interest Ability to communicate to all levels of management </li><li>Support the development of short-term and long-term planning cycles through data analysis</li></ul><p><br></p><p><br></p><p><strong><u>Critical Qualifications/Competencies:</u></strong></p><p><br></p><ul><li>Very good oral and written English.</li><li>University degree in Software/Computer/Electrical Engineering/IT.</li><li>5+ years of experience in a product management or related role in the security industry</li><li>B.Sc. in a quantitative field in Statistics, Econometrics, Mathematics or Computer Science </li><li>Minimum 2 years experience in a data analysis</li><li>Minimum 2 years experience working with Adobe Analytics</li><li>Advanced experience in Adobe Analytics (including Reports, Data Warehouse and others)</li><li>Strong knowledge of quantitative statistical methods</li><li>Demonstrated experience in translating complex business issues in a simple and concise manner</li><li>Strong ability to work with spreadsheets (MS Excel)</li><li>Excellent interpersonal skills</li><li>Ability to work well with a team</li><li>Proven experience presenting results to mid / senior level management </li><li>Business acumen and strong analytical and problem solving skills </li><li>Ability to work independently, self-motivated, organized and self-disciplined </li><li>Proven ability to quantify and analyze customer data/results in a concise easily understood format tailored to the audience</li><li>Strong oral and written communication skills required</li></ul><p><br></p><p><strong><u>Preferred Skills:</u></strong></p><p><br></p><ul><li>Strong negotiation skills, ability to negotiate and influence others </li><li>Excellent relationship building and stakeholder management skills </li><li>Strong work ethic, great attention to detail </li><li>Ability to prioritize multiple deliverables with competing tight deadline</li></ul>
