Bellman at InterContinental Fujairah Resort

Job Description

Bellman at InterContinental Fujairah Resort

Hotel Brand:
InterContinental

Location:
United Arab Emirates

Hotel:
Fujairah Resort (FJRAE), Fujairah

Job number:
102739

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As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

Some of your main role responsibilities are:

· Monitor the expenses of daily newspaper deliveries to the guest rooms.

Promote Inter-hotel sales, in house facilities and Food & Beverage outlets, and hotel Transport options

To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.

To have a full working knowledge of the IHG Rewards and Ambassador programme and its benefits.

Recycle where-ever possible and enforce cost saving measures where appropriate.

Greets guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.

Maintain a high level of product and local knowledge.

Focus on the guest needs and go the extra mile. Immediately handles all guests’ requests and promptly follows up to ensure satisfaction.

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

· Previous experience in a similar position in a 4

or 5

hotel within Middle East.
* Adequate English language communication skills is required. Arabic/Russian/German speaker will be an advantage.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we’ll give you the Room to be Yourself.