Bellboy

Job Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Job Description

Responsibilities and essential job functions include but are not limited to the following:

– Greeting guests and escorting them to their rooms.
– Delivering luggage to room upon check-in and picking up luggage from room upon departure, moving the luggage to storage or the Front Drive.
– Maintaining proper records of deliveries and pick-ups in compliance with Ibis & Adagio Standards.
– Handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints, assisting guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
– Working harmoniously and professionally with co-workers and supervisors.