Job Description
<p>The Beauty Advisor is responsible for setting the standard for excellence by providing exceptional customer service and achieving sales goals.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p> <strong>Sales:</strong></p><ul><li>Carry out routine sales tasks such as selling to customers to achieve pre-set targets.</li><li>Endorse promotional offers following the BA Supervisor’s instructions to maximize sales.</li><li>Provide the best service to customers, while differentiating it per brand to portray each of its unique images.</li><li>Keep track of competitors’ promotions, new products, and events to maintain a competitive edge.</li></ul><p><strong>Customer Relations:</strong></p><ul><li>Recommend products that suit the customers’ skin colors, skin types, and face shapes to provide excellent customer service and increase sales.</li><li>Introduce the latest products to customers and demonstrate their use by giving facials, applying Make- Up, and offering samples, to increase sales and satisfy customers’ needs.</li><li>Keep records and build customers’ databases to provide personalized services, including but not limited to informing them about promotions.</li><li>Complete CRM forms every week and send them to the BA Supervisor to analyze their interactions with customers.</li></ul><p><strong>Stock and Display:</strong></p><ul><li>Ensure the counter is stocked adequately and that the products are displayed attractively to reply to customers’ needs.</li><li>Display and restock the products to have an appealing display following the brand’s guidelines.</li><li>Inform the BA Supervisor should anything affecting the counter display be broken or malfunctioning to ensure consistent “counter grooming.”</li></ul><p><strong> </strong></p><p><strong> Experience and Qualifications:</strong></p><ul><li>Technical Degree in Cosmetology or any related field. Certification from a Beauty Academy.</li><li>Previous experience as a Beauty Advisor.</li><li>Very Good in Arabic and English. French is a plus.</li><li>Well-developed make-up skills.</li><li>Proven interpersonal, communication, and selling skills with an ability to provide great customer service.</li><li>Proven flexibility concerning attendance schedule and POS location.</li></ul><p></p>